Ernesto Izquierdo

The Digital Transformation Facilitator

Role: 2x Panel moderator and AI adoption strategist
(Lausanne 5th of June and Geneva 26th of September 2025)

Full panel report here

Key Contributions in Lausanne:

  • Real-world AI Challenge: Shared immediate organizational pressure: someone from a hospital expressed confusion about AI adoption - "we have a lot of noise around AI. People want it, some people don't, we don't know how to tackle it."

  • Regulatory Training Insight: Discovered how to leverage compliance requirements for adoption: using mandatory training on AI decision-making risks to actually facilitate AI understanding and adoption within his organization.

  • Implementation Framework: Introduced the "leadership, crowd, and lab" framework with feedback loops for organizational AI adoption - leadership providing vision and funding, crowd enabling champions to test and identify use cases, and lab developing robust solutions.

  • Niagara Falls Metaphor: Described AI development pace as an unstoppable, massive force: comparing daily Microsoft updates and new AI capabilities to the constant, overwhelming power of Niagara Falls.

With over 12 years of experience at the intersection of collaboration, technology adoption, and change management I focus now on Artificial Intelligence Adoption β€” I bring a unique blend of strategic thinking, hands-on facilitation, and a deep passion for human-centered innovation. 7 out of 10 companies in Switzerland say the main obstacle to AI adoption is cultural, not technical. That's where change management & design thinking helps increase adoption > my secret sauce πŸ”₯ I have successfully led the rollout of Copilot for all staff and supported the adoption of Microsoft 365 Copilot license for 300 users, with an adoption rate of 95% on a monthly basis. I don’t just train on AI β€” I collaborate with teams to co-create practical, ethical, and empowering applications. As AI Capability Building Lead at Gavi, the Vaccine Alliance, I lead the development and implementation of change communications and training. I also manage external partners and experts to enhance colleagues' awareness and skills in Generative AI. Whether I’m designing a workshop, facilitating adoption of new tech, or sparking engagement across internal communities, I aim to nurture trust, ignite curiosity, and foster inclusion. As an experienced Change and Project Manager with expertise in managing Microsoft 365 implementations I enable teams to innovate & improve processes. Proven ability to support business lines in strategy development, user training, and system integration. Adept at coordinating teams, managing change processes, and enhancing employee experience. Certifified PROSCI Change Management practitioner Worked with PMP and Prince2 project management methodologies. I am passionate about leveraging new features and enhancements for improved productivity and experience, and I am always eager to learn and share knowledge in the field of AI. Facilitating discussions on adoption of AI at Panoramai.ch conferences as a moderator in Lausanne and Geneva At Gavi, the Vaccine Alliance, my focus as a Microsoft 365 Product Owner & Change Manager is focused on spearheading the Digital Ways of Working initiative. Through this, our team enhanced transparency and security across the organization by leveraging Microsoft 365 tools. By delivering training sessions rated 8.9/10 and creating engaging communications materials, we've championed the people side of change, equipping staff for effective adaptation. With a background as a Change Adviser at the ICRC, I've contributed to the mobilization and engagement of a diverse workforce where I managed a thriving enterprise social network.