At the Panoramai AI Summit, Pascal Eichenberger served not merely as moderator but as strategic provocateur, challenging Swiss AI assumptions through global competitive benchmarking. His intervention style combined facilitation expertise with pointed questions that revealed underlying tensions between innovation speed and institutional prudence.

Global Competitive Framing

Eichenberger consistently positioned Swiss AI development within international context, using provocative examples to challenge local complacency: « In China there is company called Find a Good Doctor. They are treating through AI 433 million patients every year ». He contrasted this with American approaches: « In the US, Amazon Health is 99 bucks per year, not per month. And it's like all you can eat in terms of digital health ».

Healthcare Access Democratization

His most pointed critique targeted Swiss healthcare accessibility, arguing that AI could address systemic inequities: « If you don't have a friend who is university professor in healthcare, you don't get an appointment. It does not work ». This framing positioned AI not as luxury technology but as potential solution to structural access problems affecting ordinary citizens.

Strategic Tension Exploration

Rather than advocating specific positions, Eichenberger skillfully surfaced underlying conflicts between innovation urgency and institutional responsibility. His direct question to the audience—advocating either rapid AI adoption or conservative caution—resulted in a revealing 50-50 split, demonstrating his ability to crystallize complex strategic dilemmas.

Moderator as Catalyst

Eichenberger's questioning methodology pushed speakers beyond comfortable positions. When challenging Barthélémy Rochat about municipal cost savings, he forced clarification of the organization-first philosophy. With Bayrem Kaabachi, he highlighted the three-year implementation timeline's implications for patient outcomes, creating productive tension between safety and speed.

Summit Architecture

Beyond moderation, Eichenberger positioned the entire discussion within Panoramai's broader mission, acknowledging the collaborative effort required to organize the three-day summit while maintaining focus on strategic AI implications for Swiss competitiveness.

Democratic AI Vision

His intervention revealed commitment to AI democratization, particularly his observation about AI empowering « people who did not study, who don't speak several languages like us, who are not privileged to be invited to such gathering ». This framing positions AI accessibility as fundamental equity issue rather than purely technical challenge.

Key Achievement: Eichenberger demonstrated how strategic moderation can serve as intervention methodology, using global competitive examples and provocative questioning to surface underlying tensions and force speakers to articulate nuanced positions on AI adoption speed versus institutional responsibility.